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Transcripts for CNN Legal View With Ashleigh Banfield 20131226 16:37:00

Here too. it s based on the fair credit reporting act. by the way, important to mention, we reached out to klear gear many times and have not heard back both by e-mail and by phone. danny cevallos, paul callan, thank you for offering your analysis, as always. talk about an amazing rescue. have you seen this? an lapd bomb squad officer and two good samaritans pulled a man out of his burning car saving his life. it all happened in a matter of seconds when a car crashed on a major los angeles freeway. the driver is reported to be in the hospital but is said to be doing okay today. mcdonald s has taken down its controversial employee website, the one that encouraged workers to skip fast food, get a second job and not pay for heat. the site is offline with the message saying it s being upgraded. the site is being re-evaluated because it caused unwarranted scrutiny. coming up right here on legal view, we hate to sound ....

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Transcripts for CNN CNN Newsroom 20131226 15:35:00

Down, but couldn t. they then reported the $3,500 bill unpaid to a collections company. it was bad enough that when we went to get a second car it took a month to find a bank that was willing to finance us because of the huge ding this puts on our credit. reporter: they tried to reach out to settle this amicably, but never heard back from the company. jen palmer s original review online noted, part of the problem with klear gear s customer service is that they re difficult to contact. reporter: thus, according to the palmers, leaving them no choice but to sue, asking the court to declare that they never owed the $3,500 and seeking compensation to be determined by a jury. businesses don t get to extort money based on terms that the customers didn t read in the fine print. klear gear did respond via e-mail in november to our ....

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Transcripts for CNN Legal View With Ashleigh Banfield 20131226 16:30:00

Today we have an update on a story we told you a month ago. a utah couple is fighting back against an online retailer, suing kleargear.com after the company fined them $3,500 after writing a negative review online. let me bring you up to speed on the details. reporter: a utah couple fined $3,500 for writing a negative review of kleargear.com is now suing the merchant for retaliating against them, according to a lawsuit filed wednesday on behalf of the couple. john and jen palmer bought a few christmas gifts from the website in 2008. but they say the items never arrived and their calls went unanswered. finally, the transaction was canceled. jen palmer vented her frustrations online, posting a review of the company on ripoffreport.com saying, in part, there is absolutely no way to get in touch with a physical human being, no extensions work. ....

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Detailed text transcripts for TV channel - FOXNEWS - 20131219:16:21:00

Startled victim, sees the gun, pushes it away and tackles the thief. other passengers come to his aid, holding suspect until police arrive. moments before the showdown the gunman robbed another person on the bus. now he is facing multiple charges. jenna: scary situation there. a new lawsuit raising questions about what you say online. in 2008, the family called the palmers, ordered a christmas gift from kleargear.com and, the gift never arrived. so they posted a negative review about the company online. kleargear.com responded by fining allegedly disparaging remarks. and when the family didn t pay, the company reported their debt to credit agencies and apparently this has ruined their credit. now the palmers are suing the website for $75,000 for ruining their credit and the case is raising a lot of legal questions about what you can say online. ....

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Transcripts for CNN Legal View With Ashleigh Banfield 20131219 16:38:00

Online retailer kleargear.com. they claim they were fined $3500 just because they posted a negative review of their experience with the retailer online. and their credit score was dinged when they didn t pay that fee. now they re asking the court to declare they never owed the money, that that fee wasn t something that was realistic and they re seeking compensation to be determined by a jury. a renowned photographer with incredible access to world leaders gets some unprecedented cooperation with a very secretive group, these guys. navy seals. your beat to see some extraordinary, exclusive pictures that you have likely never seen before and may never see again. [ male announcer ] if we could see energy. what would we see? the billions of gallons of fuel that get us to work. ....

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