Mumbai s GCC hiring in India slowed down in FY24, impacted by global uncertainties. Despite high attrition and talent demand, centers took a cautious approach. Experts attributed the slump to a cautious approach by companies since 2023 amid multiple global headwinds - inflation, geopolitical conflict, supply side challenges and high interest rates. Xpheno data show that with 16-18% average attrition, GCCs in FY24 had a gross talent demand for over 250,000 people.