The share of global capability centres (GCCs) in Indias GDP is expected to double to 2% by 2030, according to a note shared by ICICI Securities. These offshore units of multinational companies collectively generate about $46 billion in revenue, which is likely to touch $100 billion by FY30. The GCC sector grew by 11% between 2015 and 2023. The scaling up of GCCs in India is impacted by global headwinds affecting parent companies.
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Mumbai s GCC hiring in India slowed down in FY24, impacted by global uncertainties. Despite high attrition and talent demand, centers took a cautious approach. Experts attributed the slump to a cautious approach by companies since 2023 amid multiple global headwinds - inflation, geopolitical conflict, supply side challenges and high interest rates. Xpheno data show that with 16-18% average attrition, GCCs in FY24 had a gross talent demand for over 250,000 people.