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Article content TORONTO As part of dentsu’s move to strengthen its Customer Experience Management (CXM) offering, the network announced today the expansion of its CXM services in the Americas region by launching Merkle Canada. We apologize, but this video has failed to load. Try refreshing your browser, or Dentsu Launches Merkle Canada to Expand its Customer Experience Capabilities Back to video Merkle’s expansion into Canada brings globally leading capabilities across data transformation, digital transformation, and customer experience management, tailored to the Canadian market and its local, social, and cultural diversity. Under the simplified model, brands gain easy access to solutions spanning CX transformation, technology consulting, program strategy, CRM/loyalty, digital experiences, commerce, and data science/analytics. ....
How organizations are pivoting towards a virtual International Women’s Day As we enter year two of the COVID-19 pandemic, organizations are finding new ways to make virtual what was once in-person. For more than a century, International Women’s Day (IWD) has featured conferences, breakfasts, and other in-person events focused on connecting and celebrating women. In 2021, IWD will be a fully virtual affair. BetaKit spoke with a variety of organizations – from startups to global corporations – about how they are grappling with honouring the spirit of International Women’s Day in a new virtual world. “We needed something more.” “I have always organized Women in AI/tech events, but now we needed something more,” said Helen Kontozopoulos, founder of AI startup ODAIA. “We needed an event that can coach, mentor, teach, and network, all in one week and beyond.” ....