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Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact Center Data Points

Contact Centers and their IT teams can uncover new insights hidden in their technical, operations, and experience data and take recommended actions to improve performance. ....

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Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact Center Data Points

Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact Center Data Points
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Operata Adds 'People Experience' Insights to its CX Observability Platform

For the first time, cloud contact centers can correlate unified technical, operations, and experience data. ....

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Letters: TLC needed | Mental health | Choose the best

Mercury News Letters to the Editor for Aug. 13, 2023 ....

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Strengths and weaknesses in DC systems: Comparison

The differences between the US and Australian defined contribution workplace superannuation system has been explored at an academic forum in New York. ....

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