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Created: December 21, 2020 04:27 PM Editor s Note: This story was produced through the New York & Michigan Solutions Journalism Collaborative, a partnership of news organizations and universities dedicated to rigorous and compelling reporting about responses to social problems. The group is supported by the Solutions Journalism Network. ROCHESTER, N.Y. (WHEC) The first thing you notice when you meet Tim O’Neill is that his hazel eyes smile, forming warm half-moons just above the disposable mask the pandemic necessitates. O’Neill is a retired superintendent of Tompkins Seneca Tioga BOCES, and he believes his volunteer work is not unlike the job that once paid his mortgage. Both allow him to touch lives in both small and extraordinarily meaningful ways. ....