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Government-listed Covid-19 test supplier criticised for 'shambolic appalling' service

Coronavirus – Sun Feb 14, 2021 Credit: PA Wire/PA Images
A government-listed Covid test supplier has been slammed for appalling service after quarantined travellers were left waiting several days for their test kits to arrive.
East Yorkshire-based Latus Health has been accused of failing to deliver the most basic service, with customers claiming they received their £175 coronavirus tests late - potentially delaying their exit from quarantine.
The healthcare firm, which is listed as a test provider on the Department of Health and Social Care (DHSC) website, said there had been “some delays” with Royal Mail and that it pays for a 24-hour next day delivery service. ....

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UK travel: Quarantine test delay complaints against firm

BBC News
Published
image copyrightGetty Images
image captionPeople returning to the UK from non-red list countries are required to quarantine for 10 days at home and take two Covid tests
Dozens of quarantined travellers left waiting for a £175 test kit delivery have complained about a government-approved supplier.
Latus Health has been accused of appalling service over delivery delays by people returning from abroad.
The firm, which is on the Government s official list of suppliers, blamed issues caused by the pandemic and postal delays.
Royal Mail said it was working hard to maintain a normal service.
People returning to the UK from non-red list countries are required to quarantine for 10 days at home and take two Covid-19 tests - one on day two and another on day eight - before they can leave. ....

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Government-listed Covid test supplier criticised for 'appalling' service | Wilts and Gloucestershire Standard

Government-listed Covid test supplier criticised for 'appalling' service | Wilts and Gloucestershire Standard
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Government-listed Covid test supplier criticised for...

Government-listed Covid test supplier criticised for...
dailymail.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from dailymail.co.uk Daily Mail and Mail on Sunday newspapers.

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Government-listed Covid test supplier criticised for 'appalling' service | Harwich and Manningtree Standard

Government-listed Covid test supplier criticised for 'appalling' service | Harwich and Manningtree Standard
harwichandmanningtreestandard.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from harwichandmanningtreestandard.co.uk Daily Mail and Mail on Sunday newspapers.

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