Covid-19 testing. PA Wire Dozens of complaints have been made against a Covid-19 test supplier after quarantined travellers have been left waiting for days for tests, with residents in south London among those affected. East Yorkshire-based Latus Health has been accused of providing an appalling service, with customers claiming they received their £175 coronavirus tests late - potentially delaying their exit from quarantine. The healthcare firm, which is on the Government s official list of test suppliers, said there had been some delays with Royal Mail and that it pays for a 24-hour next day delivery service. However, some 70 people have joined a Facebook group to complain about the firm, which is listed as a test provider on the Department of Health and Social Care (DHSC) website, and customers from Wandsworth and Fulham have spoken out.
Dozens of complaints have been made against a Covid-19 test supplier after quarantined travellers were left waiting several days for a kit to arrive.
East Yorkshire-based Latus Health has been accused of providing an “appalling” service, with customers claiming they received their £175 coronavirus tests late – potentially delaying their exit from quarantine.
The healthcare firm, which is on the Government’s official list of test suppliers, said there had been “some delays” with Royal Mail and that it pays for a 24-hour next day delivery service.
However, some 70 people have joined a Facebook group to complain about the firm, which is listed as a test provider on the Department of Health and Social Care (DHSC) website.
Dozens of complaints have been made against a Covid-19 test supplier after quarantined travellers were left waiting several days for a kit to arrive.
East Yorkshire-based Latus Health has been accused of providing an “appalling” service, with customers claiming they received their £175 coronavirus tests late – potentially delaying their exit from quarantine.
The healthcare firm, which is on the Government’s official list of test suppliers, said there had been “some delays” with Royal Mail and that it pays for a 24-hour next day delivery service.
However, some 70 people have joined a Facebook group to complain about the firm, which is listed as a test provider on the Department of Health and Social Care (DHSC) website.
Dozens of complaints have been made against a Covid-19 test supplier after quarantined travellers were left waiting several days for a kit to arrive.
East Yorkshire-based Latus Health has been accused of providing an “appalling” service, with customers claiming they received their £175 coronavirus tests late – potentially delaying their exit from quarantine.
The healthcare firm, which is on the Government’s official list of test suppliers, said there had been “some delays” with Royal Mail and that it pays for a 24-hour next day delivery service.
However, some 70 people have joined a Facebook group to complain about the firm, which is listed as a test provider on the Department of Health and Social Care (DHSC) website.
Dozens of complaints have been made against a Covid-19 test supplier after quarantined travellers were left waiting several days for a kit to arrive.
East Yorkshire-based Latus Health has been accused of providing an “appalling” service, with customers claiming they received their £175 coronavirus tests late – potentially delaying their exit from quarantine.
The healthcare firm, which is on the Government’s official list of test suppliers, said there had been “some delays” with Royal Mail and that it pays for a 24-hour next day delivery service.
However, some 70 people have joined a Facebook group to complain about the firm, which is listed as a test provider on the Department of Health and Social Care (DHSC) website.