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Chauvin trial puts focus on gaps in 911 system revealed during George Floyd riots Liz Navratil, Star Tribune Metro-area 911 centers lacked the technology to communicate amid jammed phone lines and crowded radio channels during rioting last year and that has not changed as officials brace for the first trial in George Floyd s death. With a larger solution still far off, state and local leaders are pinning their hopes on a patchwork of smaller fixes they hope will lead to a smoother response if violence erupts this time. Clearly, I think it was a missed opportunity, said Jill Rohret, executive director of the Metropolitan Emergency Services Board, adding that leaders feel new urgency to address the technological gap. ....