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Converge to deploy AI on the front line to answer customer queries inquirer.net - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from inquirer.net Daily Mail and Mail on Sunday newspapers.
BROADBAND provider Converge ICT Solutions Inc. has tapped Salesforce, a global customer relationship management platform, to launch generative AI contact centers in the country by the second half of next year. ....
Converge to build first AI contact center in Philippines philstar.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from philstar.com Daily Mail and Mail on Sunday newspapers.
Converge set to launch first AI call center manilastandard.net - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from manilastandard.net Daily Mail and Mail on Sunday newspapers.
Converge ICT Solutions Inc. sees revenue growth and expands customer base with over 2 million subscribers, fueled by the success of flagship brand FiberX and newly introduced brands Surf2Sawa and Bida Fiber. With plans to add a million more subscribers by 2025, Converge is expanding its fiber footprint and offering affordable products. The enterprise business is also expected to contribute to overall performance as Converge Business offers digital solutions beyond connectivity. With a net income growth of 4 percent, Converge continues to monetize its investments into its fiber network, covering 77.85 percent of the country's population. ....