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0 welcome back. it s time for not just the good stuff but the better stuff. why? joel hartman the atlanta homeless man we told you about, returned the wallet, digging through the trash, found one, looking for food, returned it to a guest at the omni hotel. the omni so impressed they put him up for the entire thanksgiving holiday. strangers sent in money. that s great. joel has a couple job offers. that a boy. that s not the best part. all the attention helped joel s family who s been looking for him for years. no. now they found him. oh, my goodness. i can t wait to see my family. i ve been looking for i ve never stopped looking for him. oh. that is love right there. so this is the latest step. we will continue the story of this man s recovery. it s never easy. he was homeless, dealing with mental illness. we ll tell you the story. good steps in the right direction. the big story this morning, the train derailment, lot of news. get you to carol costello from ....
0 reporter: jenna, some insurance companies are now saying that customers are calling them confused basically because they thought they were enrolled in a new plan but their information got lost somewhere in cyberspace. that is all part of the incomplete accounting system at the website. the administration acknowledges it is still being built. there were also some problems this weekend after the deadline to fix healthcare.gov when applications wouldn t go through because of an unavailable verification system. and just this morning, one of our colleagues at fox news radio was told to log out and try again in 30 minutes when he was locked out of the page where consumers enter their ethnicity. white house officials say there will be times moving forward that the site does not run optimally. jenna? jenna: one of our big stories today. peter, thank you. jon: a fox news alert about the latest on the deadly train derailment, a little more than 24 hours ago in new york city. four people were ....
0 agenda. a broad-based approach evidenced by events over the weekend. on friday, the president and first lady met with activists engaged in a hunger strike on the national mall in pursuit of comprehensive immigration reform. a day later, it was a nod to the economy. the president promoting small business saturday by gift shopping at a local washington bookstore with the first daughters. and maybe it s the holiday season, but in an interview with abc s barbara walters on friday night, the president was downright optimistic, despite the fact despite facing the grinch-like poll numbers of his presidency. saying, quote, the good thing when you re down is usually you ve got nowhere to go but up. let s get right to our panel here in new york, msnbc political analyst, jonathan alder, and in washington, msnbc analyst and former rnc chairman, michael steele. and who is never grinchly, michael steele. no, never. in the spirit of the holiday season, i would like you to tell us, as we re 11 ....
0 with new details is anna kooiman. anna, good morning. reporter: good morning to you. ntsb is on the scene, investigators around me actually at the moment. they say they ll be here for up to ten days. we should find out soon because they have recovered the black box which tells the speed of the train. did the conductor actually try to hit the brakes? we will find that information out. also at the center of the investigation is the bend in the tracks. the speed limit is 30 miles an hour for that area but just before it, it was 70 miles an hour. we don t know what the train speed was. we will learn that from the vehicle event recorders. incidentally, we have recovered the event recorder off the cab car. we downloaded the data over the locomotive. we have not had a chance to analyze it or verify it at this point. we re starting to get an figure out if fuel is leaking. that s adding to the problems on top of what commuters are going to be dealing with this morning because, elisabeth ....
0 increased. where is the greatest threat coming from now? drone delivery. amazon ceo reveals drones dropping off packages door-to-door. is this a new way of shopping? your new day gainst right now. this is new day with chris cuomo, kate baldwin and mikaela per era. good morning, it s monday, december 2nd. 6:00 in the east. you are looking live at the mangled train here in new york after this massive derail him on sunday. four people were killed. dozens more are injured. we are showing you a picture from yesterday. these are some of the first images that came out. now we know a federal probe is under way, because there are big questions this morning after the train s operator says the train didn t work. that s what he says when he came around this curve where he was supposed to slow down. good morning, alabama alexandra. reporter: good morning, this is supposed to be the dangerous train derail. in decades. 67 people were hurt, 11 in critical condition and this morning we ....