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Jamaica Attracts Diverse Jobs in the Outsourcing Sector

Jamaica Attracts Diverse Jobs in the Outsourcing Sector Monday, May 3, 2021 2:45PM IST (9:15AM GMT)   Kingston, Jamaica:   Global outsourcing powerhouse, ibex, is increasing the diversity of jobs within Jamaica’s global digital services industry through an expansion of its current workforce of two thousand employees. The company provides customer support in sectors that include retail, finance, healthcare, and telecommunications, and it now offers a broad spectrum of business services from its Jamaican service centres.   With a client list heavily concentrated in the US, Europe, and Asia, ibex identified Jamaica as the perfect place for rapid expansion due to the island’s location and high-quality talent.

ibex growing in Jamaica, opening a fifth site

ibex Opens Fifth Jamaican Site in Portmore Adding 1,200 Production Seats

Press release content from Business Wire. The AP news staff was not involved in its creation. ibex Opens Fifth Jamaican Site in Portmore Adding 1,200 Production Seats January 27, 2021 GMT WASHINGTON (BUSINESS WIRE) Jan 27, 2021 ibex (NASDAQ:IBEX), a leading global provider of advanced outsourced CX solutions, has opened a new site in Portmore, Jamaica. The new, standalone building is located in the Gtech office park and is the second site for ibex in Portmore. “I could not be prouder of the addition of this site as it is the fifth site ibex has opened in Jamaica in just five years,” said Bob Dechant, CEO of ibex. “This past year has had its challenges, but ibex has overcome and triumphed by setting the gold standard for COVID protocols and resilience. At the same time, we are continuing to win awards for our nearshore performance and growth.”

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