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Navigating the Digital Frontier: Exploring the ISB CDO (Chief Digital Officer) Programme

ISB s CDO Programme equips digital leaders with expertise and skills for successful transformations. Graduates drive innovation, excel in careers, and shape the digital future with confidence and meaningful change. ....

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Thriving in India's Digital Era

In the digital era, building a customer-centric organization has become imperative for businesses in India. With customer preferences shifting and technology reshaping industries, companies need to adapt and adopt customer-centric approaches to stay competitive. Embracing customer data, implementing omni-channel strategies, personalizing experiences, prioritizing customer service, fostering a customer-centric culture, and taking an agile and iterative approach are key to building a customer-centric organization. ....

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