The letter comes amid a federal probe into whether former Brookings President and retired Marine Gen. John Allen illegally lobbied on Qatar’s behalf while a fellow at the venerated think tank.
Canadian Banks Fail to Offer Online Convenience to Customers – iProov
Canadian banks are making it difficult for customers to open and manage accounts online, according to newly released research from iProov, world leaders in secure biometric authentication technology.
The study,
Online Banking in Canada: How are Canada’s Top Banks Balancing Security with User Experience for Online Customers?
, put five of the largest banks in Canada to the test. Researchers attempted to open a checking account online at each of the banks and then carry out a number of transactions. The research looked at 61 data points, including how easy it was for a customer to move money, request a new debit card or change personal details online.
Press release content from Business Wire. The AP news staff was not involved in its creation.
iProov Research: U.S. Banks Missing Out on Online Growth Opportunities
February 3, 2021 GMT
iProov Research: U.S. Banks Missing Out on Online Growth Opportunities (Graphic: Business Wire)
CATONSVILLE, Md. (BUSINESS WIRE) Feb 3, 2021
Newly released research from iProov, world leaders in secure biometric authentication technology, highlights that many banks are falling short in delivering digital convenience to their customers.
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iProov Research: U.S. Banks Missing Out on Online Growth Opportunities (Graphic: Business Wire)
Online Banking in the U.S.: How 20 of America’s Top Banks Are Balancing Security and User Experience For Digital Account Access focuses on the range and usability of online services offered to existing customers. Researchers looked at 39 data points, including how easy it was for a customer to move money, request a new debit card or change personal de
Outdated online security is losing banks business
New research from biometric authentication company iProov highlights that many US banks are falling short in delivering digital convenience to their customers.
The study looks at the range and usability of online services being offered to existing customers. Researchers looked at 39 data points, including how easy it was for a customer to move money, request a new debit card or change personal details online.
It finds banks are often making it hard for existing customers to access new products. 30 percent asked the researchers to complete an application process for an additional account completely from scratch, rather than using secure authentication to streamline the process.