Using the DeLone and McLean (D&M) Model, the study explains the differences between female and male students’ accessibility to E-learning portals. This study compares female and male student groups regarding the usage of the E-learning portal in the higher education context. Using an online google survey, the data were collected from 254 students, including males and females. The study utilized PLS-SEM to perform a multi-group analysis examining female and male student groups. The multi-group analysis followed the MICOM procedure, and SmartPLS three was utilized to analyze the data. The study found a significant and direct relationship of E-service quality with system use and user satisfaction. System quality also supported the relationship with user satisfaction. The study further revealed a significant and positive relationship between system use and user satisfaction with E-learning portal success. This study found a direct relationship between system quality and user satisfa
E-Learning System Use During Emergency: An Empirical Study During the COVID-19 Pandemic
Faculty of Education, Education Technology Department, King Faisal University, Alahsa, Saudi Arabia
The pandemic of COVID-19 quickly led to the closure of universities and colleges around the world, hoping that the guidance of social distancing from public health authorities will help flatten the curve of infection and minimize the overall fatalities from the epidemic. The e-learning framework, however, is the best solution to enable students to learn about the quality of education. The aim of this research was to examine variables reflecting the actual use of the e-learning system during the COVID-19 pandemic among university students. The perceived ease of use and perceived usefulness are positively correlated with facilitating condition, perceived control, and self-efficacy, which in turn influences students’ attitude toward use, which in turn affects the actual use of the e-learning system