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IT News Online - Solera Introduces New AI-powered Digital Triage and Collision Repair Estimating Suites for Seamless Vehicle Claim Processes in India

Solera Introduces New AI-powered Digital Triage and Collision Repair Estimating Suites for Seamless Vehicle Claim Processes in India ....

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The Four Personality Types Of Customer Support Automation

By comprehending their personality type, companies can deploy generative AI automation solutions tailored to their specific needs. ....

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Appraisal Assistant: Solera unveils 'Intelligent Triage' FNOL appraisal system

Toronto, Ontario With the launch of Solera’s Intelligent Triage platform, estimating has never been so easy, and the company says it is prepared to revolu ....

Intelligent Triage , Bill Brower ,

Consumer wellbeing and sentiment are reshaping CX

Businesses are unprepared for customer emotions, writes Matthias Goehler of Zendesk. Here is how AI-driven technology can turn the tide of customer sentiment. ....

Noom Mood , Intelligent Triage , Smart Assist , Artner Zone , Machine Intelligence And Ai , Rm And Customer Experience ,

AI is transforming CX - three ways it can revolutionise your support function right now

Fast responses and resolutions to their issues are customers’ top priority - AI can make an immediate impact on the burden and complexity for customers and businesses. Zendesk's Cristina Fonseca points to three ways to get the most from AI in retail. ....

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