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RingCentral Expands Platform Leadership with RingSense AI APIs and Workflow Builder

Enhancements include new capabilities for embedding AI, video, and social messaging into workflows RingCentral platform earns industry analyst recognition .

Srini raghavanDan alexanderMichael brandenburgMark smithA call to action for developersVentana research buyersRingcentral incPartner programHead of software research at ventanaVentana research digital communications overall buyersRingcentral developer communitySocial messagingFacebook messengerInstagram messagingChief product officerRingcentral video

RingCentral Expands Platform Leadership with RingSense AI APIs and Workflow Builder

RingCentral Expands Platform Leadership with RingSense AI APIs and Workflow Builder
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United statesDan alexanderMariana leventisMichael brandenburgSrini raghavanMark smithPartner programA call to action for developersRingcentral incHead of software research at ventanaRingcentral developer communityVentana research digital communications overall buyersVentana research buyersSocial messagingFacebook messengerInstagram messaging

Instagram users will now be able to turn off read receipts in DMs

Meanwhile, Instagram might be developing an ‘AI friend’ feature that will let users create a friend as per their liking.

Mark zuckerbergAlessandro paluzziAdam mosseriMeta founderInstagram dmsInstagram messagesInstagram messagingInsta dmsNsta messaging

Freshworks joins Meta to help firms boost conversational customer experiences

Chennai-born global software-as-a-service (SaaS) company Freshworks on Monday announced a partnership with Meta.

United statesTamil naduGirish mathruboothamKyle jenkePrakash ramamurthyInstagram messagingMeta business messagingBusiness messagingChief product officerSan mateoBlue nileShan krishnasamyFreshworks joins meta to help firms boost conversational customer experiences

Freshworks, Meta partner to automate communication

Companies around the world have increased customer retention by using Freshworks’ conversational AI bots to automate communication with buyers through WhatsApp, Instagram Messaging and Facebook Messenger.

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