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Quadient leans into automation with CX software launch

Quadient, a CX solutions firm, has announced the launch of Quadient Inspire Flex Release 16 (R16), its software solution aimed at enterprise omnichannel customer communications management, according to a press release. The release leans into automation, including features for Salesforce… ....

Chris Hartigan , Quadient Inspire Flex Release , Apache Kafka , Omnichannel Orchestration Events Trigger , Inspire Evolve , Audience Measurement , Customer Experience ,