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Gartner : Reveals Three Technologies That Will Transform Customer Service and Support By 2028 -Today at 03:34 am

Generative AI

Gartner predicts that by 2025, 80% of customer service and support organizations will be applying generative AI technology in some form to improve. ....

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LivePerson Recognized in the Gartner® Hype Cycle™ for Customer Service and Support Technologies for Third Consecutive Year

/PRNewswire/ LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, today announced it has been named a Sample Vendor in the Gartner Hype Cycle. ....

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