Research Fellow
Research by the IDS Digital and Technology cluster is shining a spotlight on the impact of persistent digital inequalities in the US and UK. Shifting services online threatens to exclude the most marginalised.
As communities across the UK go into stricter lockdowns, digital connectivity is going to be essential for people who this year might be celebrating Christmas or Hanukkah alone, away from friends and family. This comes at the end of a year which has provided a snapshot of the reality of a ‘hyper-digital’ world following the rapid digitization of services and activities across many areas of social and economic life; from patients accessing health services through telemedicine to school children only being able to attend classes through remote learning in the early months of the pandemic. In our working lives, we have seen how people with online skills are able to leverage them in well-paid remote work, whereas the less educated with less formally recogn