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Changes to Houston customer's water bills will be announced later today by Mayor Whitmire

After nearly two years of KPRC 2 Investigates DRAINED series exposing failures at the Houston Water Department, Mayor John Whitmire is announcing major changes. ....

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'DRAINED' results: Houston Mayor announces new water bill improvement plan; here's what it means for you

After nearly two years of KPRC 2 Investigates DRAINED series exposing failures at the Houston Water Department, Mayor John Whitmire announces major changes. This comes a few weeks after Mayor Whitmire talked with Amy Davis about the ongoing issues and his work to find solutions for people. ....

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'Don't make me fight to pay you': Customer says city hasn't charged him for water in more than 2 years

Cable, electricity, gas.. if you want any of these things, you have to pay for them. But what if you used the service and never received a bill for them? Would you call the company to ask what you owe? How many times would you call? This is the same dilemma some Houston water customers are having. While many of you are feeling drained, stuck with exorbitant bills, we're hearing from other customers who say the city isn't charging them anything for water. ....

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DRAINED: Who is investigating questionable city contracts? What is the Office of the Inspector General?

When KPRC 2 Investigates first exposed the conflicts of interest to the City of Houston city leaders told us they referred the allegations to the Office of Inspector General to investigate. Now, six weeks later Investigative reporter Amy Davis is explaining what that office does and does not do. ....

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More than 500 customers have complained about high water bills since KPRC 2′s 'DRAINED' investigation

“I need help, my water bill is too high.” ....

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