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Woman in charge of Houston's Public Works during major water-billing issues is resigning

Carol Haddock's 7-year tenure as Director of Houston's Public Works has been punctuated by problems in the last few years, primarily water issues

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DRAINED: Here is how to tell if your Houston water meter has been upgraded

At the root of Houston's water bill crisis are tens of thousands of meter reading devices that are no longer functioning. More are failing every day. While Houston Public Works plans to replace the remote read devices on all 500,000 water meters, it is a slow process. We asked for the records to find out where they have already installed approximately 85,000. The water department won't alert you before they replace yours, and you may not even notice a difference when they do. In this video, we show you how you can tell if you have an old remote read sensor or a new one.

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Houston main breaks: Water flowing down Pagewood Lane for almost a month after break in Westchase area

Westchase-area residents are expressing frustration over a water main break spilling into the street for about a month.

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'Don't make me fight to pay you': Customer says city hasn't charged him for water in more than 2 years

Cable, electricity, gas.. if you want any of these things, you have to pay for them. But what if you used the service and never received a bill for them? Would you call the company to ask what you owe? How many times would you call? This is the same dilemma some Houston water customers are having. While many of you are feeling drained, stuck with exorbitant bills, we're hearing from other customers who say the city isn't charging them anything for water.

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Finally, Mayor Sylvester Turner takes action on Houston water bills

Finally, Mayor Sylvester Turner takes action on Houston water bills
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