The hotel business ecosystem is exceptionally complex: Brands, owners and operators all strive to maintain profitability in an inherently low-margin, highly competitive sector. The goal? To satisfy investors while also meeting ideally, exceeding guest expectations.
Article - PwC Report - Hotel Industry Digital Transformation - The Current State of Play - The right combination of technology investments can improve guest experience, boost profitability and equip the industry for growth
Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, and the NYU SPS Jonathan M. Tisch Center of Hospitality, today released the results of a study on U.S. traveler sentiments on attribute based shopping. The report concluded that moving from Traditional Hotel Shopping (THS) to Attribute Based Shopping (ABS) is likely to increase traveler value, price transparency, and satisfaction, critical for hoteliers’ success in a post-pandemic era characterized by new cost, service and guest satisfaction challenges. The report surveyed more than 1,000 U.S. travelers to better understand their views on booking hotel rooms through a more customized booking process with Attribute Based Shopping.
BARCELONA, Spain, March 3, 2022 /PRNewswire/ The NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality (Tisch Center), a thought leader in the study of hospitality, travel
TheAs part of the engagement, students at the Tisch Center will learn how RateGain AI-powered products are built and how thousands of hotels and travel provid