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is doing, both about helping our public, our residents, our rate payers understand where their water comes from and the benefits of drinking tap water. to start, i just wanted to i wanted to begin by just sort of situating our work around promoting access to tap water in the context of our broader public outreach and education efforts. a you all know, the puc provides water, wastewater and municipal power here in san francisco. and as we think about our public education work, we really focus on sort of the theme of one water one system. we want people to understand where their water comes from. it s pristine [speaker not understood] from the sierra nevada that travels by gravity to san francisco. but then what happens after that water leaves their tap, leaves your body, and to really help people also understand about our wastewater system and the work that we do to make sure that that water is treated in a safe before it s discharged into the bay and ocean. so, one ....
bottled water as an environmental concern, but the concern that that raises sometimes has been that makes water not available and what are the other options that can be sold in a small package and offer something with added sugar. looking at those policies, unexpected consequences of what that are. and then lastly, continuing to do outreach and awareness, particularly with populations that we want to do more outreach to. as i mentioned earlier, there is national data showing that lower income populations tend to buy bottled water. we don t want them to. for so many reasons. but if there are issues with cavities, then they re not getting the fluoride. we don t want them to spend money on bottled water when they don t need to be. if their pipes are good, they should be drinking water from the tap for all kinds of reasons. so, we know that immigrant populations also tend to buy more bottled water. so, ultimately what you know, i m here to be an advocate for drinking wate ....
water once they understood where it comes from. but also as people had water quality concerns, some of the concerns that christina alluded to in her presentation, people started calling 311 more. so, we had a 10% increase in water quality concerns and that again became another vehicle to talk to people about where their water came from to test to make sure the water was safe and assure them that, you know, in fact it was safe to drink. we also do tours of our water system. so, community residents and organization has an opportunity to go up to hetch hetchy to see the water system at work. supervisor cohen has been a big supporter of the youth internship program we do in the summer for around the sewer system. so, actually right now we have a number of young people from the bayview hunters point who participated this summer at hetch hetchy right now. so, it was a great end to their summer. and then our communications team [speaker not understood] regional event from, you ....
bottled water as an environmental concern, but the concern that that raises sometimes has been that makes water not available and what are the other options that can be sold in a small package and offer something with added sugar. looking at those policies, unexpected consequences of what that are. and then lastly, continuing to do outreach and awareness, particularly with populations that we want to do more outreach to. as i mentioned earlier, there is national data showing that lower income populations tend to buy bottled water. we don t want them to. for so many reasons. but if there are issues with cavities, then they re not getting the fluoride. we don t want them to spend money on bottled water when they don t need to be. if their pipes are good, they should be drinking water from the tap for all kinds of reasons. so, we know that immigrant populations also tend to buy more bottled water. so, ultimately what you know, i m here to be an advocate for drinking wate ....
fresh drinking water is available really everywhere, not just institutions. looking at healthy defaults so that the beverage that is the first beverage of choice is something like low or nonfat milk or water. working with child care centers, continuing to work on organizational wellness policies, looking at systemic, there is a great policy around bottled water and not using our funds to buy bottled water as an environmental concern, but the concern that that raises sometimes has been that makes water not available and what are the other options that can be sold in a small package and offer something with added sugar. looking at those policies, unexpected consequences of what that are. and then lastly, continuing to do outreach and awareness, particularly with populations that we want to do more outreach to. as i mentioned earlier, there is national data showing that lower income populations tend to buy bottled water. we don t want them to. for so many reasons. but ....