/PRNewswire/ Global Intelligent Automation leader Laiye today announced its acquisition of Mindsay, a leading European enterprise chatbot and voicebot.
Mindsay Launches AI Chatbots on Genesys AppFoundry
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Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents.
Mindsay’s seamless integration with Genesys Cloud has had a positive impact on our agents’ productivity and has driven cost savings for Brussels Airlines. PARIS (PRWEB) February 23, 2021
Mindsay’s customer service automation platform is now available on Genesys® AppFoundry, the industry’s largest dedicated marketplace focused on customer experience solutions. The AppFoundry lets Genesys customers from all market segments discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees, and optimize their workforce.