wishing him the best. thank you for watching. cnn this morning starts right now. i want everyone who is dealing with the problems we have been facing, whether you haven t been able to get to where you need to go or you re one of our heroic employees caught up in a massive effort to stabilize the airline we re doing everything we can to return to a normal operation. and please also hear that i m truly sorry. good morning, everyone. it is wednesday, december the 28th and that was an apology from the ceo of southwest airlines after the chaos that continues for the airline and so many passengers. it is little solace for thousands of stranded passengers across the country and thousands more who are about to find out their flight today has been canceled. also, title 42 still being enforced at the southern border after a new supreme court decision we got overnight. it has left thousands of migrants and advocates in a state of flux and confusion. we are getting a new batc
southwest. of. 2800 u.s. flights already canceled today, 2500, about 90% are southwest. challenge for our flight crews being stuck in locations not where they need to be along with the aircraft. at this point we re working to accommodate our customers as best we can and offer the most options we can. cnn s lucy kafnov is in denver. i wasn t anticipating a nightmare but it is. reporter: christmas is over but for thousands of customers the travel nightmare goes on. they canceled our flight. they said they can t help us so we don t know what to do. reporter: southwest airlines at the top of the list for cancellations. the airlines ticketing counter at baltimore s bwi airport a zoo. denver s lines for the southwest ticket counter even longer. we had to wait in a line that was four hours and it was horrible. nobody is giving us a direction on what line to get in. it s a total you know what show here. reporter: for those tlieg to call to get through, good luck get
it is tuesday, december 27th. don is off. we are glad to be here. what a day. you got home okay yesterday. yeah. but airports are insane so i feel for people like that passenger there, on hold over six hours. unbelievable. plans unravelled for airlines. more than 60% of flights already canceled today. the death toll is rising in buffalo, new york, after a blizzard crippled the area and residents are still digging themselves out of the snowstorm this morning. we re live on the ground where officials say conditions remain dangerous. and china taking a big step reopening its borders after shutting out much of the world nearly three years. the other covid restrictions they plan to lose ahead, plus this i m not a criminal. not here. not abroad, in any jurisdiction in the world have i ever committed any crimes, but he is admitting to embellishes his resume. congressman santos is admitted to lying about parts of his past but will still take office next week, though. an
A snowstorm followed by a week-long stretch of below-freezing temperatures gave way to our current stretch of rainy and foggy conditions just above freezing.