Step 3
If you’re dealing with an expired BF date but have not received a response to the initial E Forms which have been sent
check the manual file to see if the customer has reported any change of address for her/his partner in the EU Member State.
Note: The Change of Circumstances Team will have linked any WAM referrals or physical change of circumstances to the manual file, if appropriate.
check the ‘Unprocessed Change of Circs’ work list, for how to do this, use TCM1000208
check the manual file and free format screen for any information relating to a change, if there has been a change of address affects which area authority within the EU Member State you need to contact for information about the family composition. Check that the correct E Forms, UK-PL or SEDs have been issued to the correct EU Member State, for how to do this, use TCM0305100
TCM0304400 - Specialist areas: international: miscellaneous: EU involvement - adding a child or qualifying young person post award
You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.
Reasons not to follow this guidance
You do not need to follow this guidance if
the award is not at status ‘Award issued’
the child or young person has been excluded from the award. For how to do this, use TCM1000241.
Checklist
you have the correct user roles to follow this guidance.
you are in the correct MU. Use TCM0322460 for the correct MU number
issue a TC603D2 if the claim covers PY and PY-1
issue a TC603D if the claim covers PY only
issue a TC603R in all cases
update Household Notes with the message SU04 from TCM0172080. For how to do this, use TCM1000001
take no further action
If it is System Terminated and the EU Member State has not confirmed the composition of the family on the e-form or SED, and / or there are changes of circumstances, contact your TALLO for advice on what to do.
If it is terminated for any other reason, contact your TALLO for advice on what to do.