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a metrobus recently. you ll recall demetrius thompson was shot and killed two weeks ago on a bus on alabama avenue in southeast. surveillance video was released of the suspect and police arrested two men in florida. it s becoming more and more common. we need help. we need more support of. reporter: carroll thomas, a bus operator and union representative tells us buses are too often left unprotected and the drivers are met with violence. i worked normally east of the river and there are a lot of things that go on, the kids fighting, people throwing thing, threatened on a constant basis, operators being spit on. they ll slug you and run off the bus. reporter: there is frustration that local officials are not doing enough to protect operators and passengers. the drivers we spoke to suggest more police should be riding the bus and that it s time to install shields around the driver s seat to protect them from harm. we ve all thought with a little more money they ....

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