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iTWire - Kore.ai's Research Reveals Historic Shift as Contact Centre Agents and Consumers Increasingly Prefer AI-Driven Solutions

iTWire - Kore.ai's Research Reveals Historic Shift as Contact Centre Agents and Consumers Increasingly Prefer AI-Driven Solutions
itwire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from itwire.com Daily Mail and Mail on Sunday newspapers.

United Kingdom , Raj Koneru , Michael Farrell , Ivas Across Industries , Farrell Insights , Agent Experience , Customer Experience , Benchmark Reports , Industry First , Tech Trumps Pay , Boosts Satisfaction , Prioritise Accuracy , Efficiency Over Live Agent Access , Live Agent Performance , Across Industries , Even Boomers , Chief Strategist ,

Kore.ai dominates contact center preferences

Kore.ai dominates contact center preferences
indiantelevision.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from indiantelevision.com Daily Mail and Mail on Sunday newspapers.

United Kingdom , Michael Farrell , Raj Koneru , Contact Centers , Customer Experience , Benchmark Reports , Farrell Insights , Agent Experience , Tech Trumps , Customers Prioritize Accuracy , Efficiency Over Live Agent , Closing Gap , Live Agent , Even Boomers , Farrell Insight ,

AI adoption on the rise, transforming customer-company interactions

AI adoption on the rise, transforming customer-company interactions
thehindubusinessline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thehindubusinessline.com Daily Mail and Mail on Sunday newspapers.

United Kingdom , Raj Koneru , Asia Pacific , Farrell Insights , Agent Experience , Customer Experience , Benchmark Reports ,