just got his bag. every once in a while big cry go up through the island of miss fit bags with someone saying they have got their stuff and they are on their way home. it s still a mess. you still have people who are stranded and can t get home. you have flight staff that can t penetrate this antiquated communication system to let the airlines know that they are available to fly people home. you have got a lot of really tired people and they are just stuck. our luggage is missing. it s mia. we ended up completely canceling southwest entirely. we are hoping we will get a refund. 2,885 domestic flights were canceled. 86% of them were southwest. 2,509. the southwest pilots union, as well as the flight attendants union say the melt down was very predictable because southwest executives did not invest in and modernize the logistics and communication technology. the ceo of southwest offered an apology. the tools we use to recover from this disruption serve us well 99%. time
gillian: most major u.s. airlines are rebounding from the holiday blizzard, southwest airlines continues spiralling downward. the company ceo says the communications network was thrown off by the historic storm. that was not the only challenge. southwest memo out of denver airport warned of a staffing crisis just days before christmas. gillian: according to bloomberg, the v.p. of ground operations declared a state of operational emergency at the airport after an unusually high number of employee absences. sending a message to workers december 21st. anita: fox team coverage, jacqui heinrich what the white house is saying this hour. gillian: first with fox weather, katie is at philadelphia international airport. what are passengers telling you today? gillian, anita, the situation is very real for people still dealing with stranded luggage or not able to rebook their flights. i just met a family that was trying to travel from california to here in philadelphia, and t
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congress also promising scrutiny. moneys that were paid out during covid, they were paid out to maintain the payroll and to maintain the workforce. bloomberg reports the carrier s vice president of ground operations declared a state of operational emergency at the airport after an unusually high number of employee absences, according to a december 21st message to ramp workers. when the federal government and taxpayers bail out airlines like southwest, to the tune of over $7 billion, what i first want to see is an accounting where that money wept. clearly it didn t go to upgrading and updating their technology. president biden also tweeted a link for americans to see if they are entitled to compensation from southwest or any other airline. it s also available at dot.gov. rachel? rachel: jacqui, thank you. so pete buttigieg is in way over his head. he talks tough but he is not going to do anything. we have never seen a situation, at least not on my watch, with this volume of
gillian: most major u.s. airlines are rebounding from the holiday blizzard, southwest airlines continues spiralling downward. the company ceo says the communications network was thrown off by the historic storm. that was not the only challenge. southwest memo out of denver airport warned of a staffing crisis just days before christmas. gillian: according to bloomberg, the v.p. of ground operations declared a state of operational emergency at the airport after an unusually high number of employee absences. sending a message to workers december 21st. anita: fox team coverage, jacqui heinrich what the white house is saying this hour. gillian: first with fox weather, katie is at philadelphia international airport. what are passengers telling you today? gillian, anita, the situation