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The COVID-19 pandemic is not the only crisis facing the health-care system right now. Vaccines have begun to offer hope that the pandemic will eventually wane, but another potentially devastating issue looms: By 2030, the World Health Organization projects a worldwide workforce shortfall of about 18 million health-care workers, with deadly consequences for patients, economies and our communities. We must focus on those who deliver care if we have any chance of tackling this shortfall.
I recently completed a study that looked at how health-care leaders foster psychologically healthy and safe workplaces, specifically how they address the fourth aspect of the Quadruple Aim: caring for providers.