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The Automation Generation | By John Smallwood

The hospitality industry has always been a people-centric line of work. Face-to-face conversations with real humans have been the cornerstone of service industries since its inception. A smiling face behind the front desk of a hotel cannot be replaced. ....

Harriet Baskas , Kimberly Berry , Digital Business Development At Travel Outlook , Highgate Hotels , Bell Telephone , Outlook Premium Hotel Call Center , Proper Hospitality Group , Viceroy Hotel Group , Virtual Hotel Agent , Irvine Company , Pacific Hospitality Group , Points Guy , Frequently Asked Questions , Digital Business Development , Travel Outlook , Travel Outlook Premium Hotel Call Center , Catalina Island ,

A Warm Reception from the Hospitality Industry for Bella™, the Virtual Hotel Agent™

Travel Outlook Premium Hotel Call Center® continues its introduction of Bella™, the hotel industry’s first AI-powered voice assistant. The difference between Bella and other voice bots such as Siri or Alexa lies in her power to more accurately understand the question being asked by a hotel guest. ....

Kimberly Berry , Digital Business Development At Travel Outlook , Highgate Hotels , Outlook Premium Hotel Call Center , Proper Hospitality Group , Viceroy Hotel Group , Digital Business Development , Irvine Company , Business Development , Pacific Hospitality Group , Natural Language Understanding , Travel Outlook , Florida June , Travel Outlook Premium Hotel Call Center , Catalina Island ,