TCM0306100 - Specialist areas: international: pre-award: international pre-award claims - initial action
You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.
Reasons not to follow this guidance
You do not need to follow this guidance if
you are dealing with a case that is ‘Award Issued’ or there is a current award in payment.
Checklist
you have the correct user roles to follow this guidance.
you are in the correct MU. Use TCM0322460 for the correct MU number
you know the nationality of the customers. You can get this from NIRS.
Opening messages. You don’t need to change any of the messages to ‘Yes’ or ‘No’
scroll down to ‘What to do now’. You do not need to change any of the messages to ‘Yes’ or ‘No’
scroll down to ‘Child Tax Credit’ and ‘Initial period of qualifying children’.
If the customer hasn’t any qualifying children, go to Step 18.
If the customer has any qualifying children
enter the names of all qualifying children during the first period entitlement existed
enter the total amount of qualifying children
enter the from and to dates for the qualifying children
enter the amount of entitlement for the qualifying children for the entitlement period