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3CLogic Named to Constellation ShortList for Digital Customer Service and Support
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3CLogic Named to Constellation ShortList™ for Digital Customer Service and Support
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3CLogic Voice-Enables ServiceNow s Virtual Agent in Latest Collaboration with Technology Workflows Business Unit
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3CLogic Announces Cloud Contact Center Integration For Zoom
09:46:05 - 09 February 2021
Offering extends market-leading communication software with global enterprise cloud contact center platform for a complete voice solution.
ROCKVILLE, Md. (BUSINESS WIRE) 3CLogic, the premier voice-enabling solution and cloud contact center platform, announced its latest integration with Zoom. The combined offering will streamline organizational communication and provide call center agents easy access to internal team members so they can receive help and information in order to provide an exceptional customer service experience.
“We are excited to extend this new integration to our current and future enterprise customers who are eager to improve collaboration and communication within their organization,” states Denis Seynhaeve, CEO of 3CLogic. “Enterprises have accelerated their adoption of Zoom in the last year due to the rapid shift to remote work. This joint offering will make it easie