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Consumer Duty causes insurer service to start to improve

After market-wide issues such as staffing and hybrid working causing issues insurers service standards to plummet over the last couple of years, research has ....

United Kingdom , Graeme Trudgill , Ruben Bolton , Biba Trudgill , Financial Conduct Authority , British Insurance Brokers Association , Consumer Duty , Advisory Boards , British Insurance Brokers 039 Association Biba , Customer Service , Data Amp Rankings ,

Why 2024 could be the year of insurtech consolidation

Data analysis: Francess Stebbing examines whether insurtech start-ups will struggle to find funding in 2024 and be forced to partner-up with traditional ....

United Kingdom , City Of , Francess Stebbing , United Kingdom Uk , Ergers Amp Acquisitionsm Ampa , Start Ups , Venture Capital , Artificial Intelligence Ai , Data Amp Rankings ,

Extent of insurer's digital FOMO revealed

Data analysis: Insurers think ‘everybody is doing better than us’ when it comes to digital transformation, a survey by Davies and Clearwater Analytics has shown ....

Clearwater Analytics , Davies Group , Digital Insurance , Data Amp Rankings ,

UK insurers leaking £4bn in revenue a year

Data analysis: Insurance firms are leaking billions of pounds in revenue and are clueless about how to prevent it from happening, according to a report from ....

United Kingdom , Anita Dougall , Missing Billions , Revenue Leakage , United Kingdom Business , Dual Pricing , Data Amp Rankings ,

Satisfaction with insurers back to pre-pandemic levels

Data analysis: Customer satisfaction with insurance policies is back to July 2018 levels, research by the Chartered Insurance Institute has revealed. ....

Public Trust Index , Insurance Institute , Chartered Insurance Institute , Chartered Insurance Institute Cii , Customer Service , Travel Insurance , Data Amp Rankings , Otor Personal , Property Personal ,