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People in Business: June 28, 2021 msn.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from msn.com Daily Mail and Mail on Sunday newspapers.
People on the Move Country Bank announced that Russ Fontaine has been promoted to senior vice president, Customer Experience. He is a seasoned banking professional with 30 years of experience in key management and leadership roles in consumer sales and service. Fontaine previously held the position of first vice president, Sales and Market Management with Country Bank, where he oversaw sales and service. One example of a new program introduced by the bank, as a result of Fontaine’s recommendation, was the deployment of a “Voice of the Customer” program that enables the bank to measure and better understand the overall customer experience through various survey metrics. In his newly created role, Fontaine is tasked with leading a bankwide collaborative effort to view things from the customer’s perspective; this applies to both the bank’s external customer and its internal customer. Fontaine is active within the community, serving on the board of directors for the ....
Western New England University Professor Thomas Hull Publishes New Book businesswest.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from businesswest.com Daily Mail and Mail on Sunday newspapers.
Christopher Goldberg Welcomed into Alpha Lambda Delta National Honor Society Written by Western New England University Christopher Goldberg, of Mahopac, NY,was among over 80 students from the Western New England University College of Arts & Sciences inducted into Alpha Lambda Delta in a virtual ceremony held on March 5. Goldberg is working toward a BS in Information Technology. Alpha Lambda Delta recognizes the best and brightest members of the nation s first-year college students. The mission of the Society is to encourage superior academic achievement, to promote intelligent living and a high standard of learning, and to assist students in recognizing and developing meaningful goals in society. Students in Alpha Lambda Delta must have a grade point average of at least 3.5 after their first semester of full-time enrollment. ....