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I bought a reliable Volvo V60 – but it s been a complete nightmare

Katie Morley Investigates: our reader has been passed round the houses after purchasing a faulty car

City ofUnited kingdomConsumer championEast lothianSnows volvo winchesterJohn clark volvoJohn clark volvo edinburghConsumer affairsAutomotive industryKatie investigatesMoney hub experts

I spent over £100k on my British Airways Amex card and it gave the perks to my eight-year-old son

Dear Katie,

United kingdomUnited statesAmerican expressBritish airways executive clubA british airwaysBritish airwaysBritish airways americanConsumer championBritish airways american expressAmerican expressAvios points

A stranger paid me £2k and NatWest won t let me return it

Dear Katie,

Consumer championTheft actFaster paymentsCurrent account

I m about to be homeless – but BT saved me £561

Dear Katie,

Philip jansenConsumer champion

Why can t we cancel our Sky TV subscription? We ve written, emailed AND phoned: CRANE ON THE CASE

We got through on the phone once, but we were told the Sky system was down and they couldn t stop our subscription. We then cancelled our direct debit but are still being chased for payment.

United kingdomNational lotteryConsumer championHelen crane

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