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CSPAN2 Hearing July 3, 2024

Good afternoon, the subcommittee will come to order. Thank you so much for your patients. We had things to take care of during the course of the day so many times we double schedule. We are here today to examine the pattern of problems at va. Gov affecting veterans benefit claims. The va aggressively build out va. Gov the past five years. Today it is more than a website. It is a selfservice platform for veterans to access the care and benefits theyve earned. Iov absolutely agree that veters should be able to manage their healthcare and benefits online rather than waiting on hold for the call center to do everything. To perform all those functions, va. Gov now interfaces with most of the systems we have discussed into previous hearings. Those systems interfaces have significant bugs and some of them are simply obsolete. Va. Gov has gaps, and veterans are falling into those gaps. Nearly 100,000 veterans that we know of have been struggling with the va. Gov bugs to access the benefits. In ....

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CSPAN Veterans Affairs Officials Testify On VA Claims Processing February 14, 2017

Youre watching live coverage on cspan. And that really speaks more towards we have the right performance standards, making sure that we have the right training tools. Mr. Burke making sure as we create new reports for managers to manage both workload and employee performance that we bring them together, get on the same page and provide some consistency that wasnt there prior to n. W. Q. Thank you for that. In terms of vacancies, mr. Murphy, did i understand you to say were losing we lose approximately 40 employees per pay period . Mr. Murphy thats correct. Prior to the hiring freeze we lost between 55 and 61 per pay period. There were a good percentage moving to other agencies. That number would reduce down to 40. That would leave the federal government. Ms. Brownley is it advancement or is it theyre leaving . Mr. Murphy this is not turnover, moving to another job. These are people leaving the agency and thats actually a very low number. I come from a sector where we ran 25 , 28 . We t ....

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CSPAN2 Veterans Affairs Officials Testify On VA Claims Processing February 15, 2017

Asked to be chairman of the subcommittee, and im grateful to chairman row for the opportunity. I want to explain that although i look forward to working with ms. Elizabeth esty from connecticut as our new Ranking Member, under Committee Rules ms. Julia brownley is still the subcommittees acting Ranking Member. My understanding is that the full committee will schedule a business meeting to familiarize the subcommittee, im sorry, formalized the subcommittee assignment at our new subcommittee Ranking Members soon. Since we have not got that, i need to see if we have also come and would also want to make sure that we know that we have been joined by the Ranking Member, mr. Tim walsh, and we thank him for being her ....

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CSPAN Veterans Affairs Officials Testify On VA Claims Processing February 15, 2017

Subcommittee, and im grateful to chairman row for the opportunity. I want to explain that although working withd to our new Ranking Member from connecticut, under committee ises, ms. Julia brownley still the subcommittees acting Ranking Member. My understanding is the full committee will schedule a business meeting to formalize the subcommittee assignment and our new subcommittee Ranking Members soon, but since we have to see ifat, i need we have also we also need to make sure that we know we have been joined by the ranking walsh, mr. Tim walz and thank him for being here. I would like to ask that he be andwed to sit at the dais ask questions and also that ms. Esty be allowed to serve as Ranking Member pending her affirmation. By way of short introduction, this is m ....

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CSPAN Veterans Affairs Officials Testify On VA Claims Processing February 15, 2017

Subcommittee, and im grateful to chairman row for the opportunity. I want to explain that although working withd to our new Ranking Member from connecticut, under committee ises, ms. Julia brownley still the subcommittees acting Ranking Member. My understanding is the full committee will schedule a business meeting to formalize the subcommittee assignment and our new subcommittee Ranking Members soon, but since we have to see ifat, i need we have also we also need to make sure that we know we have been joined by the ranking walsh, mr. Tim walz and thank him for being here. I would like to ask that he be andwed to sit at the dais ask questions and also that ms. Esty be allowed to serve as Ranking Member pending her affirmation. By way of short introduction, this is m ....

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