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Comelec-Caraga leads 'Kontra Bigay' task force

BUTUAN CITY – The Commission on Elections-Caraga has reminded candidates to strictly adhere to the rules and regulations in the Barangay and Sangguniang Kabataan (SK) elections on Oct. 30. ....

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Gov't moves to address complaints within 72 hours

The Marcos administration has taken its quest to remove red tape in the bureaucracy to the next level after the Anti-Red Tape Authority (ARTA) and the 8888 Citizens Complaint Center (CCC) signed an agreement to harmonize the agencies' complaints and public feedback mechanism to ensure prompt action ....

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OP, ARTA agree to go after unresponsive gov't offices

PROMPT GOV'T SERVICES. Anti-Red Tape Authority (ARTA) Director General Secretary Ernesto Perez (seated right) and Strategic Action and Response Office Undersecretary Rogelio Peig II of the Office of the President (seated left) sign a memorandum of agreement at Malacanan Palace's Premier Guest House on Wednesday (Feb. 22, 2023). The MOA aims to set up a mechanism mandating government offices to ensure prompt and efficient delivery of public services. (Photo courtesy of ARTA) MANILA - The Office of the President (OP) has partnered with the Anti-Red Tape Authority (ARTA) to hold accountable government agencies that fail to act on complaints or concerns lodged through the 8888 Citizens Complaint Center (CCC). In a ceremony held at Malacanan Palace's Premier Guest House on Wednesday, ARTA Director General Secretary Ernesto Perez and Strategic Action and Response Office Undersecretary Rogelio Peig II signed a memorandum of agreement (MOA) to set up a mechanism to ensure prompt ac ....

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Comelec cited for swift action on 8888 hotline complaints

(File photo) MANILA - The Commission on Elections (Comelec) has been commended for its swift action on complaints received by a government-run citizens' complaint center. In a letter received by the office of Comelec chairperson George Erwin Garcia on Tuesday, 8888 Citizens' Complaint Center director Bernadette Casinabe acknowledged the commission's immediate response as it has posted a 100 percent resolution rate on the complaints they received. "We are pleased to inform you that of the 661 citizens' concerns referred to your office as of August 31, 2022, 661 tickets or 100 percent were acted upon. We would like to commend your efforts in ensuring that all citizens' concerns referred to your office are acted upon on time," Casinabe said. The 8888 Citizens' Complaint Center was established to serve as a mechanism where citizens may report their complaints and grievances on acts of red tape, as defined under Republic Act (RA) 9485, as amended by RA 1103 ....

George Erwin Garcia , Bernadette Casinabe , Citizen Complaint Center , Commission On Elections Comelec , Office Of The President , Citizens Complaint Center , Complaint Center , Republic Act , Ile Photo Manila The Commission On Elections Comelec Has Been Commended For Its Swift Action Complaints Received Bya Government Run Citizens 39 Complaint Center Ina Letter By Office Of Chairperson George Erwin Garcia Tuesday , 888 Citizens 39 Complaint Center Director Bernadette Casinabe Acknowledged The Commission 39s Immediate Response As It Has Posteda 100 Percent Resolution Rate On Complaints They Received Quot We Are Pleased To Inform You That Of 661 Concerns Referred Your Office August 31 , 61 Tickets Or 100 Percent Were Acted Upon We Would Like To Commend Your Efforts In Ensuring That All Citizens 39 Concerns Referred Office Are On Time , Uot Casinabe Said The 8888 Citizens 39 Complaint Center Was Established To Serve Asa Mechanism Where May Report Their Complaints And Grievances On Acts Of Red Tape , S Defined Under Republic Act Ra 9485 , S Amended By Ra 11032 , Nd Or Corruption Of Any National Government Agency , Government Owned Or Controlled Corporation , Government Financial Institution , Nd Other Instrumentalities Of The Government Center Is Under Office President Casinabe Said They Are Looking Forward To Continued Partnership With Comelec In Fight Against Red Tape And Corruption For Further Clarification , He 8888 Citizens Complaint Center Can Be Accessed Through 8249 8310 Local 8212 Or Throughe Mail At 8888admin Malacanang Gov Ph Pna ,

Malacanang cites BIR anew for 'swift' resolution of tax complaints

The Bureau of Internal Revenue (BIR) was commended anew by Malacanang for swiftly solving all 176 citizen complaints and queries that the latter referred to it back in June.

BIR Commissioner Lilia C. Guillermo (File photo)
It was the second citation received by the bureau from the Office of th ....

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