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BPO sector increases job opportunities with call centres By Kristin Engel by KRISTIN ENGEL Cape Town - The City, in partnership with Cape Business Process Outsourcing (CapeBPO), aims to increase employment opportunities and establish Cape Town as a base for call centres by providing them with a skilled workforce through a new initiative, the Cape Skills and Employment Accelerator. The new initiative directs R55 million in funds and is already equipping 3 000 young people with the training and skills needed to succeed in the industry, as well as stipends and placements in call centres. Economic Opportunities and Asset Management Mayco member James Vos said the City has allocated R28.5m towards skills development and training in the BPO sector between July 2018 and March 2021 in an effort to increase the industryâs great potential. ....
WATCH NOW ON DEMAND: 2021 Asia Property Market Outlook - Leading Recovery Innovation across the real estate industry has been accelerated as a result of the pandemic – touchless environments, work from anywhere, the reinvention of space and place. In some parts of Asia, partly enabled by government policy, deployment and adoption of building technology alongside customer experience changes has happened at scale. As a result, many parts of Asia are already operating in new hybrid work, live, shop environments. Jointly Organised for the third year running with CoreNet Global Singapore Chapter, watch the discussion to hear the industry trends in the region, the panel perspective on why Asia will lead innovation from here and compare notes on what s worked for your business and what you ll drive forward into 2021. ....