BPO sector increases job opportunities with call centres
By Kristin Engel
by KRISTIN ENGEL
Cape Town - The City, in partnership with Cape Business Process Outsourcing (CapeBPO), aims to increase employment opportunities and establish Cape Town as a base for call centres by providing them with a skilled workforce through a new initiative, the Cape Skills and Employment Accelerator.
The new initiative directs R55 million in funds and is already equipping 3 000 young people with the training and skills needed to succeed in the industry, as well as stipends and placements in call centres.
Economic Opportunities and Asset Management Mayco member James Vos said the City has allocated R28.5m towards skills development and training in the BPO sector between July 2018 and March 2021 in an effort to increase the industryâs great potential.
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