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US Banks Use Artificial Intelligence to Watch Workers, Public


US Banks Use Artificial Intelligence to Watch Workers, Public
May 02, 2021
A camera is seen on the exterior of a Chase Bank branch in New York City U.S., April 7, 2021. REUTERS/Brendan McDermid/File Photo
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surveillance software and computer vision to watch people using their services. Computer
vision is a part of artificial intelligence that uses computers to understand the world we see.
A Reuters news agency investigation found that the software is used to learn about
customers, watch employees and spot people sleeping near Automatic Teller Machines (ATMs).
Banks like the City National Bank of Florida and JPMorgan Chase & Co have tested facial recognition and artificial intelligence (AI) technologies. The growth of AI tools within the banking industry could signal the spread of the technology into other industries. ....

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'Know your customer' indeed! Banks deploy AI systems to monitor customers and employees alike -- Society's Child -- Sott.net


© Reuters/Brendan McDermott
Surveillance camera New York City Chase Bank branch
A number of US banks have unleashed AI-powered cameras capable of both facial recognition and general behavioral pattern analysis, hinting at a wider rollout in retail stores and elsewhere
- and a big drop in customer trust.
Speaking to Reuters earlier this week, City National s chief information security officer Bobby Dominguez tried to put a positive spin on the dystopian step forward when interviewed by Reuters about the phenomenon on Thursday. noting we re already leveraging facial recognition on mobile. Why not leverage it in the real world?
This cheery approach clashes a bit with the secrecy of the banks that are already using such technology - Reuters explained ....

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Top US Banks Deploy AI Surveillance To Monitor Customers, Workers


by Tyler Durden
Friday, Apr 23, 2021 - 12:30 PM
Several US banks have employed AI surveillance systems as a big-brother-type instrument to analyze customer preferences, monitor workers, and even detect nefarious activities near/at ATMs, according to a dozen banking and technology sources who spoke with Reuters. 
Sources said City National Bank of Florida, JPMorgan Chase & Co, and Wells Fargo & Co are conducting trials of AI surveillance systems which offers a rare view into what could soon become standard for corporate America. 
Bobby Dominguez, the chief information security officer at City National, told Reuters the bank would begin to leverage facial recognition technology to identify customers at teller machines and employees at branches. The trial will be conducted at 31 sites and include high-tech software that could spot people on government watch lists.  ....

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US banks deploy AI to monitor customers, workers


Amid tech backlash.
Several US banks have started deploying camera software that can analyse customer preferences, monitor workers and spot people sleeping near ATMs, even as they remain wary about possible backlash over increased surveillance, more than a dozen banking and technology sources told
Reuters.
Previously unreported trials at City National Bank of Florida and JPMorgan Chase & Co as well as earlier rollouts at banks such as Wells Fargo & Co offer a rare view into the potential US financial institutions see in facial recognition and related artificial intelligence systems.
Widespread deployment of such visual AI tools in the heavily regulated banking sector would be a significant step toward their becoming mainstream in corporate America. ....

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