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Help trying to rebook flights. Nbc bay areas Marianne Favro joins us from San Jose Mineta International with what went wrong. Traveling is tough when everything is going right. That is true. And they were even tougher today especially at local airports. It all began with a computer glitch this morning that was systemwide. And because of that glitch, even tomorrow southwest passengers are asked to arrive at least two hours before their flights. Travel trouble for hundreds of southwest passengers across the nation today. It just poor. Its poor customer service. Its poor information. Reporter they can blame technology. We love technology, but at the same time its kind of frustrating. Reporter a computer glitch shut down the Airlines Website and forced them to go old school, manually hand checking in passeng ....
Jose reaching into the upper 80s. And it will get up to 89 degrees, but the next couple of days well be watching a system that will bring us some cooler temperatures. But the heat will be peaking tomorrow. Ill talk more about that and look ahead to the rest of the week and a chance of rain. Thats coming up just a little rlines sr. Scott and kris. That would be some welcome news. Southwest Airlines Says that its Computer Systems are all t wa to normal after a day filled with glitches. Re delights delayed. It was a miserable sunday for in y passengers in the bay area and beyond. 25 of all southwest flights were delayed as passengers had their checked in manually. Adding to the frustration of itsdelays many travelers say they didnt know why their travel was disrupted. Its just poor. Velinpoor customer service. Its poor information. E. Whough the southwest system only ago today, ....