help trying to rebook flights. nbc bay area s marianne favro joins us from san jose mineta international with what went wrong. traveling is tough when everything is going right. that is true. and they were even tougher today especially at local airports. it all began with a computer glitch this morning that was system-wide. and because of that glitch, even tomorrow southwest passengers are asked to arrive at least two hours before their flights. travel trouble for hundreds of southwest passengers across the nation today. it just poor. it s poor customer service. it s poor information. reporter: they can blame technology. we love technology, but at the same time it s kind of frustrating. reporter: a computer glitch shut down the airline s website and forced them to go old school, manually hand checking in passengers. everything is handwritten right now. reporter: and that slowed things down a lot, including here at oakland international airport. from seattle wa
crowd. but not everyone was happy to see him. tonight, the prime minister of india cast off his visit in front of a huge crowd. not everyone was happy to see him. good evening. kpix5 is live in san jose tonight where the crowd outside sap center was nearly as loud as the sold out crowd inside. reporter: that is right. hours ago there was a lot of energy and excitement. thousands of people were out here but they were joined by protesters. [cheers and applause] reporter: thousands watched history unfold in silicone valley. india s prime minister to san jose. the first visit in california in decades. amazing. i was waiting for this event for a long time. reporter: tens of thousands applied for the appearance, only 19,000 got one. hundreds waited outside to try to get a ticket. reporter: this man traveled from texas to get a ticket. waiting to get a ticket, yes. tell me why you are so excited to see him? because he has done so many good things in india. re
feet away. they feel lucky to be alive. we were thinking 10 feet this way, 20 feet that way and it would have come right into the house. it was pretty scary. investigators are looking into what went wrong. a cyclist is dead after being struck by a muni bus in san francisco this afternoon. happened about 3:30 on mark street between sutter and battery. police are still on the scene at this hour. there aren t a whole lot of details what happened exactly but you can see a big police response. the bike was still lying in the middle of market street. the biker s body was over by one of the bus s tires. police have not said when the street will reopen. tonight cal admits one of its own professors violated the school s sexual harassment policy with students. park kelly found out the professor is a celebrity of sorts in science world. this new solar system. reporter: for cal professor jeffrey marcy after launching to the top of the as trombley profession sexual allegations
in. and tonight we learn the plane was registered to main in the bay area. the crash happened about 5:00 yesterday just after the plane took off. the faa says the plane belongs to can rad yu of oakwood. martinez couple was inside the home when the plane went down. they had just poured themselves a glass of wine when they heard an explosion. they say the house shook the trees burned outside. when they made a run for it they saw the flaming wreckage of the plane practically there the front yard. we were thinking 10 feet this way, 20 feet that way, and it would have come right into the house. so, yeah, it was pretty scary. the two people in the plane were killed. names have not been released. the if it southbound is looking into the cause of the crash. a close call for some passengers heading from las vegas to fresno. one of the engines on this allegiant plane caught fire. firefighters had already doused the flames. passengers said they could see the fire and the crews p
pam:that s where kron 4 s scott rates is live tonight with details.scott? reporter: well, tim this is very dangerous neighborhood. with children on the sidewalk and people out walking their dogs. this was early in the morning. this scene is clear out here. you can see one of the cars left over from this accident, right there. you could see the threat and smashed interest if you roll video because the suspect car taken away. putting back-that s been put on the back of that to a truck. reporter: kron4 haazig madyun with on the scene right after in happened and he shows us step-by-step. reporter:you are looking at what s driver lost control , apparently at a high rate of speed trying to getaway from morning here on 29th street in richmond yes you can see on the sidewalk the suspect vehicle, the roof had to be cut open just to extract the suspect reporter:before coming to a stop the driver crashed into 9 different vehicles. a woman was driving this car when the suspe