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Kansas City's 911 problem: Mayor says it must be solve immediately, but solutions will take time

Kansas City's 911 problem: Mayor says it must be solve immediately, but solutions will take time
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Southern Cross Credit Union Boosts Customer Engagement with Vonage Fusion

Vonage Fusion, a unified communications and contact center solution, integrated with Salesforce Service Cloud, enhances both customer engagement and agent experience
HOLMDEL, N.J., Feb. 7, 2024. ....

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911 prompt could be in place early next year in Kansas City

A Kansas City Police Department spokesperson believes that an auto attendant or a prompt for 911 callers could be in place early next year. ....

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Exploring StarHub's telephony tools

How can your business meet the challenges presented by a mobile workforce and rising customer expectations? Ensuring voice connectivity is an important start. This white paper outlines StarHub’s suite of telephony tools. Read on for an introduction to SmartUC, SmartSIP and more. ....

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Resonate is removing obstacles to improve efficiency

Moving to direct routing brings more responsibility for any organisation. You face a variety of challenges when managing phone numbers, including. ....

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