The face. there was no help. but there was the face. there was no help. but there was no the face. there was no help. but there was no help at all. but this is it, richard, we say talk to them and have a conversation but if they turn around and say, sorry, no can do. what then? turn around and say, sorry, no can do. what then? yeah, of course not eve one do. what then? yeah, of course not everyone is do. what then? yeah, of course not everyone is going do. what then? yeah, of course not everyone is going to do. what then? yeah, of course not everyone is going to be do. what then? yeah, of course not everyone is going to be treating - everyone is going to be treating people as they should be. as we talked a little about earlier, not all energy bills are created equally sadly. young people on direct debits come on standard charges, on prepayment meters who are optically struggling. i would say in circumstances like that please do get in touch with somebody like stepchange or
Must be looking forward to a little bit, riuht? .., must be looking forward to a little bit, riuht? ., must be looking forward to a little bit, riht? ., ., , bit, right? i can t wait, i m really excited. bit, right? i can t wait, i m really excited- i bit, right? i can t wait, i m really excited. ithink bit, right? i can t wait, i m really excited. i think financially - bit, right? i can t wait, i m really excited. i think financially when l excited. i think financially when you are a bit better off and your headis you are a bit better off and your head isjust you are a bit better off and your head is just above water at least you have got a bit of disposable income and think maybe i can do this, maybe i can take my daughter out on this day and it is just everything kind of improves your health and improve your mental state, your morale. health and improve your mental state, your morale. indeed. this is it, richard state, your morale. indeed. this is it, richard lane,
Treat their customers fairly, critically during a cost of living crisis. i appreciate that is not going to solve lots of people s problems but it is important to keep talking about these issues stop and particularly to keep talking to people and do something to lower the stag lane stigma around financial difficulty because often lots of people do suffer in silence and are so reluctant to speak up or ask for help. so it is important to have these conversations are recognise there is support out there. igg zse these conversations are recognise there is support out there. 10096 on that. good luck there is support out there. 10096 on that. good luck in there is support out there. 10096 on that. good luck in the there is support out there. 10096 on that. good luck in the new - there is support out there. 10096 on that. good luck in the new job, - that. good luck in the newjob, hayley, i hope that goes well. i’m hayley, i hope that goes well. i m ust auoin hayley, i hope that goes w
The bad so you take care of yourself and best of luck in your newjob. thank you so much, guys. we and best of luck in your new ob. thank you so much, guys. we have got this one from thank you so much, guys. we have got this one from tony thank you so much, guys. we have got this one from tony on thank you so much, guys. we have got this one from tony on facebook. - this one from tony on facebook. standing charges up again, why, when companies are making big profits? my gas usage was less than my half my gas usage was less than my half my gas standing charge. standing charges, richard, keeps coming up again and again. people not happy about that. if you don t mind suggesting that in about 20 seconds, 30 seconds, richard. 30 seconds, richard. yeah, i can completely 30 seconds, richard. yeah, i can completely understand 30 seconds, richard. yeah, i can completely understand why - 30 seconds, richard. yeah, i can completely understand why they | 30 seconds, richard. yeah, i can
That it about your energy bills, the impact thatitis about your energy bills, the impact that it is having on you. hayley on the wirral. hi, hayley. we werejust hearing from lear they re taking on a couple ofjobs. i understand you have lost yourjob. i m so sorry to hear that. was that a recent thing? it was at the start of the year. i had anotherjob lined up and then also fell through because funding was cut for the job as i was about to start. so i m hoping to start in september but, yeah, it was the start of the year so it has been quite a difficult year financially. i m so sorry how hard it must be in for those months. what line of work are you doing? t for those months. what line of work are you doing? are you doing? i was working with the council are you doing? i was working with the council with are you doing? i was working with the council with schools are you doing? i was working with the council with schools and i are you doing? i was working with the council with schoo