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Online Chat Features and California's Two-Party Consent Rule for Recording Conversations | Hudson Cook, LLP

If you've been on the Web lately (and we all have), you've probably seen a site with a chat feature. Consumers in several cases have attempted to use those chat features as a basis for. ....

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The Tides Are Turning On A Wave Of California Privacy Litigation - Privacy Protection

In recent years, website operators have increasingly used chatbots to improve customer engagement and provide customer support. In the past several months, however, the plaintiffs' bar. ....

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Litigation Alleging Customer Support Chatbots Violate CIPA

Privacy implications of customer support chatbots brought litigation challenging under California Invasion of Privacy Act. Lawsuits allege that chatbot technology eavesdrops on and records chat conversations violating CIPA, website operators employing technology aid and abet ....

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Ninth Circuit Hot Topic CIPA Case in California

California Invasion of Privacy Act class actions continue, report on win for CIPA defendant Hot Topic. Judge Jesus Bernal Central District of California disagreeing with Judge Skyes granted Hot Topic’s motion to dismiss against the same Goodyear plaintiff Arisha Byars. ....

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Federal District Court Denies Motion To Dismiss In Chat-Feature Wiretap Case - Privacy Protection

Entering the conversation, the United States District Court for the Central District of California recently denied a motion to dismiss claims alleging that a website's chat features. ....

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