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February 10, 2021 × Microsoft has released its annual study, “Civility, Safety, and Interactions Online – 2020” along with findings from its 2020 Digital Civility Index (DCI). Microsoft has released its annual study, “Civility, Safety, and Interactions Online – 2020” along with findings from its 2020 Digital Civility Index (DCI). According to the study, certain online risks for Indian users remain, especially hate speech. Hate speech has doubled from 2016 to 26 per cent. There has also been a 5 per cent increase in hoaxes, scams, and frauds from 2017 to 22 per cent, and 6 per cent increase in discrimination since 2016 to 16 per cent, as per the report. However, overall India’s score in online civility has improved to 68, from that of 71 in 2019. With the DCI, a lower score indicates better online civility. ....