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Survey Report: How the Pandemic Gave a Boost to Guests' Hotel Technology Usage, Satisfaction and Spending - By Agnes DeFranco, Minwoo Lee and Jihye Min

Article - Survey Report: How the Pandemic Gave a Boost to Guests Hotel Technology Usage, Satisfaction and Spending - By Agnes DeFranco, Minwoo Lee and Jihye Min - Any individual who has stayed at a hotel recently can attest that technology has become ubiquitous at every stage of the guest journey. From the booking process to check-in to guest room controls to the post-stay follow-up, guest services are supported by technology through and through. This evolution has been progressing over the last decade but was significantly accelerated by the COVID-19 pandemic which called for contactless processes. Once implemented, these automations were here to stay. ....

Minwoo Lee , Agnes Defranco , Your Associates , Survey Report , Pandemic Gave , Guest Hotel Technology Usage , Guests Say , Research Shows Hotel Guest Sentiments , Technology Have Improved Over ,

The Year in Review - Top highlights from the Hospitality Net World Panel

As we near the end of 2022, we are pleased to share some of the top highlights from the Hospitality Net World Panel this year. We have compiled a list of the most popular viewpoints published in each panel on our website over the past 12 months for you to review. ....

Larry Mogelonsky , Simone Puorto , David Lund , Martin Soler , Robert Mandelbaum , Justin Lewis , Annemarie Gubanski , Raul Moronta , Thomas Magnuson , Lakshmi Narasimhan Soundararajan , Florian Kaefer , Inge Huijbrechts , Salman Halawi , Christian Boerger , Frederic Gonzalo , Fergus Boyd , Joanne Hendrickx , Jos Schaap , Mark Fancourt , Henri Roelings , Eli Strzelecka , Stephanie Smith , Max Starkov , Agnes Defranco , Kathryn Murphy , Pablo Torres ,

HFTP Announces 2022 Paragon Award Recipient – Daniel N. Conti, Jr., CHAE+

Daniel N. Conti, Jr., CHAE+ was selected as the 2022 Hospitality Financial and Technology Professionals (HFTP®) Paragon Award recipient for his unwavering support of the association and substantial knowledge-sharing contributions as a frequent speaker and mentor to fellow HFTP members. Conti is the chief financial officer for Jupiter Island Holdings, Inc. in Hobe Sound, Florida USA. He has been a member of HFTP for 20 years and served in multiple association leadership positions including as the 2014–2015 HFTP Global President. Conti will be honored on September 15 at the HFTP Annual Convention in Austin, Texas. ....

United Arab Emirates , United Kingdom , Frenchman Creek , United States , Hobe Sound , Bear Lakes Country Club , Jupiter Island , Frank Wolfe , Johnj Cahill , Ralphr Miller , Raman Rp Rama , Ian Millar , Joseph Mcinerney , Hilton Austin , Richard Braa , Tanya Venegas , Wendy Zurstadt , Robert Patasnick , Sanjay Nadkarni , Len Bartello , Mary Gerdts , Agnes Defranco , Frank Santos , Raymond Schmidgall , Stephen Lebruto , Danieln Conti Jr ,

arena4finance partners with US experts, Ascend, to offer HFTP certificates

Arena4finance is proud to introduce the arrival of a new online course for the hospitality industry: ‘A deep dive into the Uniform System of Accounts for the Lodging Industry (USALI)’. ....

United States , United Arab Emirates , United Kingdom , Debra Adams , Agnes Defranco , Marlene Ramirez , Hospitality Financial Technology Professionals , Technology Professionals , Uniform System , Lodging Industry , Hospitality Financial , Benchmarking Certificate , Hospitality Benchmarking ,

HFTP Announces 2021 Paragon Award Recipients – Tanya Venegas and Sanjay Nadkarni

Tanya Venegas, MBA, MHM, CHIA and Sanjay Nadkarni, Ph.D. have been selected as the 2021 Hospitality Financial and Technology Professionals (HFTP®) Paragon Award recipients for their excellent direction of the HFTP Research Centers and their impactful tutelage over hospitality students and HFTP student members. ....

University Of Houston , United States , United Arab Emirates , Frank Wolfe , Johnj Cahill , Ralphr Miller , Raman Rp Rama , Ian Millar , Joseph Mcinerney , Richard Braa , Tanya Venegas , Wendy Zurstadt , Robert Patasnick , Sanjay Nadkarni , Len Bartello , Mary Gerdts , Agnes Defranco , Frank Santos , Raymond Schmidgall , Stephen Lebruto , Steve Doherty , Joanna Mcfarland , Evelyn Adams , Thomas Smith , George Glazer , Frank Agnello Jr ,