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Unburdening Hospitality: How A Guest-Centric PMS Can Help Hotels Win In The Face Of A Labor Crunch

Opinion Article25 May 2021 Unburdening Hospitality: How A Guest-Centric PMS Can Help Hotels Win In The Face Of A Labor Crunch By Michael Heflin, Chief Revenue Officer, StayNTouch share this article Unburdening Hospitality: How a Guest-Centric PMS Can Help Hotels Win in the Face of a Labor Crunch Photo: StayNTouch Inc. Hotel technology exists to amplify, not burden, a hotel’s guest experience. Truly guest-centric technology should empower hoteliers to deliver their unique and ideal version of the guest experience. But great hotel technology should not only be guest-focused, it must also be management-focused, by helping hotels scale their business, and staff focused by facilitating operations, streamlining communications, and promoting employee productivity. In the face of a post-pandemic labor crunch, hotels need a mobile and guest-centric PMS to support a lean staff as they look to meet an uptick in travel demand.

Inkas installs first Nilpeter FA-17 in Kazakhstan

Inkas has invested in a 9-color FA-17 from Nilpeter to improve quality and expand its production capabilities. This is the first press of its kind to be installed in Kazakhstan. Inkas was founded in 2002 and has since established itself as one of the leading printing companies in Kazakhstan, cooperating with the companies at home and abroad in the market for flexible packaging of food and non-food products. ‘We have more than 140 employees with a lot of practical experience, operate 24-hours a day, and print all kinds of jobs - food, pharmacy, textile or household chemicals,’ said Ivan Pivovarov, director of Inkas. ‘More than 5,000 customers from Kazakhstan and other Commonwealth of Independent States (CIS) countries trust us, and we work hard to bring happiness to them, as well as the people who use goods packed with our labels and flexible packaging.

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